3 things we can learn from Satya Nadella’s response to an epic fail

https://www.inc.com/justin-bariso/microsofts-ceo-sent-an-extraordinary-email-to-employees-after-they-committed-an-.html

  1. People need to know you’ve got their back.
  2. Criticism is a gift.
  3. Empathy is a practical skill that can make your work better.

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